Privacy Policy
How we collect, use and protect your personal information.
- Last updated: October 13, 2026
Your privacy matters to us.
We only collect the information necessary to provide our services, deliver your purchases, and support your family’s journey with Bubzzz Sleep Support.
HOME
01
Introduction
02
Information We Collect
03
How We Use Your Information
04
Digital Purchases and Download Access
05
Payments & Third-Party Processors
06
Cookies & Tracking Technologies
07
Email Communications
08
Children's Privacy
09
How We Share Your Information
10
International Data Transfers
11
How Long We Keep Your Data
12
How We Protect Your Information
13
Your Privacy Rights
14
Third-Party Websites & External Links
15
Changes to This Privacy Policy
16
Contact Us
1. Introduction
Welcome to Bubzzz Sleep Consulting (“Bubzzz,” “we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, purchase our digital products, or use our services.
Bubzzz Sleep Consulting operates from Macau Special Administrative Region (Macau SAR), China, and serves customers internationally.
By using our website, you acknowledge that you have been provided with this Privacy Policy. Where consent is required by applicable law, we will request it separately.
2. Information We Collect
We may collect the following categories of personal information.
Information you provide when making a purchase
First and last name
Email address
Billing address, including country or region, street address, city, state or province, and postal code
Telephone number, where provided
Details of purchased products and order history
Information necessary to administer your purchase and digital downloads
Information you provide when contacting us
When you complete a contact form or communicate with us, we may collect your name, email address, message, and other information you choose to provide.
Our contact form may also request your child’s age to help us understand your family’s circumstances and respond appropriately to sleep-related inquiries.
We ask that you do not submit unnecessary sensitive information about yourself or your child.
Payment information
Payments are processed through Stripe. We receive information necessary to confirm and manage transactions, such as payment status, transaction identifiers, and related billing information.
Payment card details are handled through the payment processing services provided by Stripe. We do not intend to store complete payment card numbers or card security codes on our website.
Information collected automatically
When you visit our website, certain technical information may be collected, including:
IP address
Browser and device information
Pages visited and interactions with our website
Referral sources
Approximate location derived from technical information
Cookies and similar identifiers
The specific information collected depends on the website features and analytics tools in operation.
3. How We Use Your Information
We use personal information to:
Process purchases and confirm payments
Deliver e-books and other digital products
Provide ongoing access to purchased downloads
Respond to inquiries and provide customer support
Provide sleep consulting services when requested
Maintain records of transactions
Operate, secure, and improve our website
Understand website usage and performance
Send transactional communications relating to purchases
Send marketing communications where permitted by applicable law
Comply with legal and regulatory obligations
Prevent fraud, misuse, and unauthorized activity
We do not use information about children collected through our contact form for unrelated advertising or marketing profiling.
4. Digital Purchases and Download Access
Our website sells digital products, including e-books, through WooCommerce.
When you purchase a digital product, we collect and retain the information necessary to process your order, provide access to your purchase, and assist with download-related inquiries.
We aim to allow customers to access their purchased digital products over an extended period, including years after their original purchase.
To support this service, we may retain essential purchase records, customer identification details, and download permissions for as long as reasonably necessary to provide continued access, subject to applicable legal requirements.
Continued access may also depend on the availability of our website, files, and services.
5. Payments and Third-Party Services
We use third-party service providers to operate our website and deliver our services.
These include:
WooCommerce: To manage products, orders, customer information, and digital downloads.
Stripe: To process payments and manage payment-related transactions.
HostGator: To provide website hosting and related technical infrastructure.
Google Analytics 4: To help us understand how visitors use our website and improve its performance, when analytics tracking is enabled.
Google Tag Manager: To manage website tracking tags and related integrations.
CookieYes: To manage cookie notices and consent preferences.
We may also use an email marketing service provider to manage mailing lists and send communications to subscribers.
These providers may process personal information on our behalf or, in some circumstances, as independent data controllers under their own privacy policies.
We share only information reasonably necessary for the relevant services, subject to applicable legal requirements.
6. Cookies and Analytics
Our website uses or may use cookies and similar technologies to support website functionality, improve user experience, and measure website performance.
These technologies may include:
Essential cookies: Necessary for core website functions, including shopping carts, checkout, security, and session management.
Analytics cookies: Used to understand website traffic, visitor interactions, and website performance.
Marketing cookies: May be used in the future to measure marketing campaigns or support advertising activities.
We use CookieYes to provide information about cookies and manage consent preferences where required.
Where consent is legally required, non-essential cookies will not be activated until the appropriate consent has been obtained.
You can manage your preferences through our cookie consent interface and may also control cookies through your browser settings.
The cookies and technologies actually used may change as our website evolves.
7. Email Communications and Marketing
We send transactional emails relating to purchases, payment confirmations, digital downloads, and customer support.
We may also offer newsletters, educational content, product updates, and promotional communications.
Where required by applicable law, we will obtain your consent before sending marketing emails.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in those messages or by contacting us.
Unsubscribing from marketing emails will not prevent us from sending necessary transactional or service-related communications.
8. Information About Children
Our services and educational resources are intended primarily for parents, guardians, and caregivers.
Our contact form may ask for a child’s age to help us understand the family’s sleep-related needs and provide relevant information or services.
We do not require children’s personal information to purchase our e-books.
Parents and guardians should provide only information reasonably necessary for their inquiry and should avoid sharing unnecessary identifying or sensitive details about children.
We do not knowingly use children’s information for targeted advertising.
If you believe that information about a child has been provided inappropriately, please contact us so that we can review the situation.
9. How We Share Personal Information
We do not sell personal information.
We may share personal information with:
Payment processors
Website hosting and technology providers
Website analytics and consent management providers
Email delivery and marketing service providers
Professional advisers and service providers where necessary
Public authorities when disclosure is required by applicable law
We may also disclose information where reasonably necessary to protect our rights, investigate fraud, or maintain the security of our services, subject to applicable law.
10. International Data Transfers
Bubzzz Sleep Consulting operates from Macau SAR and serves customers internationally.
Some of our service providers may process or store personal information outside Macau, including in jurisdictions with different data protection laws.
Where international transfers occur, we will take steps to comply with applicable data protection requirements, including any necessary safeguards, notifications, authorizations, or other legal conditions.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and in accordance with applicable legal requirements.
Purchase records, customer identification information, and digital download permissions may be retained for extended periods to support continued access to purchased e-books and other digital products.
Certain transaction records may also be retained to satisfy accounting, tax, legal, and dispute-resolution obligations.
Information collected through contact forms, analytics, and marketing activities will be retained according to its purpose and applicable requirements.
When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include secure website connections, access controls, software maintenance, backups, and the use of established payment processing providers.
However, no internet-based service or electronic storage system can guarantee absolute security.
13. Your Privacy Rights
Depending on the laws applicable to your personal information, you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally applicable
Object to certain processing activities
Withdraw consent where processing relies on consent
Opt out of marketing communications
Exercise other rights provided by applicable data protection laws
Certain information may need to be retained where required by law or where necessary to maintain ongoing contractual services, such as access to purchased digital products.
To submit a privacy-related request, contact us at:
We will review and respond to requests in accordance with applicable law.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website technologies, data processing practices, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Where required by law, we will provide additional notice or request consent before implementing material changes.
16. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Bubzzz Sleep Consulting
Macau SAR, China
Email: Margot@bubzzz.com
Website: https://bubzzz.com